FAQS
(Frequently Asked Questions)
Can I book a Couples Massage through online booking?
Absolutely! You may book online here or call us to request a Couples Massage appointment.
Do you offer gift certificates?
Yes, we do! At the moment, our gift certificates can be purchased in-person during our business hours. We are open every day (excluding Tuesdays) from 10 am – 8 pm.
Do you accept HSA and FSA cards?
Unfortunately, no. We are unable to accept HSA and FSA at this time because our services are beneficial to general health.
Can we book two facial appointments at the same time?
Unfortunately, no. Our facility has only one facial room. Usually, one client will get a facial; the other client will get a body massage and then they would switch.
Can you accommodate a party of 4 or more people?
Unfortunately, no. At the moment, we can only accommodate a maximum of 3 people for non-facial appointments. Please consider us for your next spa day with a smaller party.
I just booked a facial treatment but I'm not sure if it’s the right one for me. Can I change the treatment during my visit?
Absolutely. All facials begin with a personal consultation. Your Facialist will assess the needs of your skin and design a customized treatment.
Do you offer prenatal massages?
Unfortunately, no. But we can refer you to a local pregnancy massage center.
Do you have a shower room?
Yes, we do! Our shower room is connected to our steam room.
It is my first time getting a professional body massage. What are some spa etiquette and tips?
- We kindly ask that you arrive 15 minutes early to fill out our new client intake form.
- Please silence your cell phone once you enter the day spa.
- Your massage therapist will come into the lobby/waiting area to escort you to the massage room.
- You will be asked to remove your clothes. Most female clients leave their underwear and bra on. Most male clients leave their underwear on as well. This shouldn’t be a worry because you will be draped during the massage with only the part of the body that is being worked on is exposed.
- Most importantly, please communicate with your therapist during your session so she knows what area you want to focus on and how you’re feeling.
- At the end of your session, you may use our shower room to rinse off any body oil (shower robe, sandals, body wash, and towels are provided).